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02Government · Banking

Adhikaar

Free guidance that helps a family claim the bank deposits of a person who has died, using the RBI's own rules.

Adhikaar home page
₹17k → ₹1kestimated cost, court route against simplified route
7interviews across 6 segments
53automated tests, all passing

How a family claims a deposit today, from the PRD

  1. 0

    Register the death. 21 days at the municipal body, then a certificate 7 to 14 days later.

    Physical process
  2. 1

    Find out what accounts exist. There is no register, and UDGAM covers only deposits dormant for 10+ years.

    No register, no API
  3. 2

    Approach the bank. Some banks have an online claim route.

    In person by design
  4. 3

    The branch tells you which documents you need.

    Failure 1 · Information gap
  5. 4

    You go and get those documents. This is where the money is lost.

    Failure 2 · Information gap
  6. 5

    You submit, and wait. No portal shows a deadline breach.

    Failure 3 · Information gap
  7. 6

    Repeat at EPFO, LIC, the depository and the pension office. Nothing carries over.

    Map page only

The one stage Adhikaar V1 attacks: stage 3 into stage 4. It is the moment a family accepts a demand they cannot check, and leaves to get the wrong document.

The page a family prints or emails, from the PRD

Adhikaar nominee verdict page: You should not be asked for a succession certificate, with conditions, next steps and the documents list.
A nominee verdict: the answer in plain words, the bank's own policy beside it, then the steps. This is the page that gets printed or emailed.

Challenge

Since the RBI Directions of 2025, a bank usually may not demand a succession certificate for a deposit claim. Legal websites and ChatGPT still give the old answer, so families go to court.

Approach

  • Key insight: the person who releases the money is the branch officer. The page for the family shows the RBI paragraph, with its number, beside the bank's own published policy.
  • Up to 8 questions, then 1 of 8 verdicts at a shareable link
  • Document checklist with issuer, cost and time
  • Policy table for 8 banks, with old rows flagged
  • Print or PDF by email, in English, Hindi and Kannada
  • "Ask Saathi" assistant; no login, no stored claim data

Result

Live, with a public metrics page. Five interview participants used it. The live traffic so far is the team's own testing, so I report no user numbers yet.

Case study
Rethink Systems: Government and public sector
Role
Research, PRD, design, build, launch
Built with
Next.js, TypeScript, Supabase, Groq, Vercel